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The facts about how you can benefit by using a computer dialer! |
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This page explains what tasks can and should be automated with an auto dialer, often reffered to as an automatic phone dialer, robo dialer, PC dialer, Windows dialer or predictive dialer! Virtually any individual or group needing to phone 100 or more people per month can significantly increase productivity while reducing costs by using automatic dialer software! |
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Cost savings and increased productivity for both business and nonprofit groups! |
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First and foremost, the cost of auto dialing software has dropped considerably in recent years. Today, even individual business persons, local political candidates and officeholders, local civic and religious leaders along with all small nonprofit groups can easily afford a singe line or 2 line autodialer. The best automatic phone dialer software will come with a free appointment book or contact management software while also integrating easily with any contact manager you may already be using. Conduct political polling and public oppinion polls or remind customers about scheduled pick-ups and deliveries. You can even auto dial "Get Out The Vote" campaigns with robo dialer software! Additional cost savings occur by using an auto dialer to eliminate or greatly reduce labor costs. Automate all your outbound dialing and transfer calls to your existing sales or customer service staff with no additional training. Even individuals who are self employed know how much their time is worth. Manually phoning 100 or more persons each month could easily take 10 to 20 hours each month. An auto dialer should require no more than a half hour of your monthly time so it should pay for itself within 3 or 4 months. Phoning manually requires some sort of manual record keeping, paper files or a rolodex at the very least. By maintaining a PC database you can multiply your communications productivity. Your appointment book, or contact management software should be integrated with an autodialer, your word processor and email client! Doing this will allow you to phone people, send them mail merged letters and email simultaneously! This increased productivity will easily lead to cost savings that will pay for your autodialing software within 3 or 4 months! If you need to make a significantly larger number of calls each month the automatic phone dialer should still pay for itself within 3 or 4 months. Instead of just 1 or 2 phone lines, larger companies, organizations or government agencies could use up to 24 lines to phone more than 10,000 people a day while simultaneously “snail” mailing and emailing them! |
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Phoning is “Pro-Active” |
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Unlike traditional mass media like TV, radio, print, direct mail and outdoor phoning people with an automatic phone dialer is “pro-active” because you have the opportunity to elicit an immediate response from the people you’re calling. No, you can’t always reach a human on the other end of your phone calls but when you do you want to engage them with your campaign by prompting them to respond with their telephone keypad. Your robo dialer should also be able to call back phone numbers answered by a machine in hopes of getting a human response. The best autodialing software will make this process of “re-querying” your call list data very easy. Before calling back this software should leave messages on answering machines or voice mail if you like. Calling people by phone is the least expensive and most productive way to interact with them. There can’t be any interaction when you use traditional mass media. Interaction is “Pro-active” and therefore much more likely to achieve desired goals with traceable results. The minimal results you’ll obtain from traditional mass media are almost always untraceable. Flat rate calling plans offered by most if not all phone companies have made this technology extraordinarily inexpensive and productive. Mass media campaigns will always cost at least several thousand dollars a week and larger organizations may need to spend tens of thousands of dollars per week. |
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Greater Control of Your Campaign |
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Whether you’re operating a SOHO, “Small Office Home Office,” individual businessperson, individual professional, local candidate or office holder, small nonprofit or religious group, a large company or even a big government agency, autodialing software will put you in full control of your own communications tasks and campaigns. Traditional mass media, even dialing services require far greater advance planning and can take months to implement and execute. An automatic phone dialer puts all productivity and results at your fingertips 24 hours a day, 365 days year! You can accomplish radical changes in your campaign strategy in minutes rather than days, weeks, sometimes even months. Best of all this software can and should run on any inexpensive Windows XP Home or better PC that you probably already own. |
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Personalized Communications |
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By using an Autodialer program with your own voice you personalize your communication with all patients, clients, customers, voters or membership. Even messages left on answering machines are more effective when it’s your voice. When you get a live person on the phone though and prompt them to respond with there telephone keypad you’re really saying to them, “I care about you and your needs!” This is why response rates for autodialing campaigns are usually 2 to 10 times greater than direct mail. Even telemarketers experience far greater response rates than could ever be expected from direct mail. |
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Who Will Benefit Most |
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Dentists, dental offices, doctors, doctor’s offices, medical groups, lawyers, attorneys, legal offices, chiropractors, beauticians, politicians, political candidates, nonprofit or religious and civic groups, landscape and lawn cutting services, home heating and air conditioning, heating oil companies, mortgage brokers, insurance agents, real estate agents, car dealerships, video rental, home improvement contractors, painting contractors and many others all have a need to stay in touch with existing patients, clients, customers, voters or membership and nothing works better than a phone call. Your autodialer should let you play back dates and times from your database or play back the same date and time to everyone you’re calling. Whether you’re phoning with appointment reminders, alerting people about upcoming events or special services, collecting past due accounts or conducting a fundraising campaign a phone call will always be the fastest, least expensive and most productive method. There’s no faster way to find new patients, clients, customers, voters or membership than phoning the community at large. Now, virtually anyone with a Windows XP Home or better PC can easily conduct their own scientific public opinion polls or market research surveys. |
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Take Credit Card Payments During Your Dialing Campaigns |
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Businesses needing to collect past due accounts, political, civic or religious groups needing to raise money can all take credit card payments or pledges with robo dialer software (this feature offered only by the best vendors). Calling people, playing back a past due balance or desired pledge amount during the call then prompting for an immediate credit card payment during the same call is an extraordinarily effective way to collect money quickly and efficiently. The people you’re calling will appreciate the convenience too! If you’ve configured your appointment book or contact management software correctly all credit card payments made can be quickly transferred to your database for accurate record keeping. We sincerely hope this page has been helpfull to you. Please email us any suggestions or comments! |
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